Chief Officer

Job Summary:
This role offers a hybrid working arrangement.

Responsible for ensuring the effective, lawful and strategic operation of the Town Council, including governance, statutory compliance, democratic services, organisational resilience and performance management. The role provides professional advice to councillors, oversees implementation of the Town Plan, manages staff and communications, and represents the Town Council in the community and across the local government sector.

Key Responsibilities:

  • Ensure statutory and legal compliance across all Town Council operations and governance.
  • Oversee risk management processes to maintain organisational resilience and effective service delivery.
  • Prepare agendas, attend meetings and produce accurate minutes for Council and Committee meetings.
  • Manage official correspondence and communications on behalf of the Town Council.
  • Monitor Council performance and prepare reports on activities, projects and progress.
  • Develop strategic proposals and provide professional advice to councillors on viability, impact and outcomes.
  • Lead delivery of the Town Plan and delegated projects, ensuring key milestones are achieved.
  • Manage and supervise staff in line with Town Council policies and procedures.
  • Oversee staff performance reviews and ensure policies remain current and effective.
  • Act as an ambassador and representative of the Town Council at meetings, events and sector forums.
  • Prepare media statements and press releases in consultation with the Chair.
  • Maintain professional knowledge through training, qualifications and sector engagement.
  • Build and maintain relationships with relevant organisations, professional bodies and local government networks.

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